Another Look

A person to help

A useful way back.

Ask about a source, an import, your account or a problem with the Mac app.

Email opens your mail app. Nothing is sent automatically.

Give us useful context

Describe what you expected and what happened. Include the app and macOS versions, the selected company or public source link, and the relevant date or unit. A redacted screenshot can help.

Keep passwords, verification codes, brokerage credentials, account numbers and unredacted import files out of your message.

Your account and data

Use Account in Another Look for sign-in, account export and deletion. Individual Memories have their own export, move-to-Recently-deleted and restore controls. Account deletion also clears that account’s Memories on the current Mac.

Account help · Privacy notice